Our company began business in 1981 by John Higgins. He worked for the Federal Government at the Office of Surface Mine Reclamation. A decision was made to relocate the office to Casper, Wyoming, which was not a consideration, as his wife Patricia was engaged in psychotherapy.
John was considering a security system for his home. As he endured many sales calls, it became clear that the large national chain alarm companies had high prices while the small local firms had more reasonable pricing. He felt a place for the highest quality service at more realistic pricing was needed in Denver. John’s intuition proved correct.
The business grew from referrals from happy homeowners and quality, established contractors. John said the chances of a business flourishing are substantial if the business follows a variation of the Golden Rule. Treat the customer as we expect to be treated – a simple concept, but many companies don’t implement it. If a customer is unsatisfied with our service, that customer will not be a reliable source.